Knowledgebase

Articles

 An introduction to our Web Hosting

The BaseHost platform is built on the Odin Automation platform. This platform itself is...

 Certificate Authorisation Process

BaseHost supply a range of SSL Certificates. Depending on the vendor and type of certificate...

 Create a Custom Wordpress Build in Plesk

Go to Wordpress > Sets and click Create Set Type a Set name and click Create...

 How to access webmail in Plesk

To access your mailbox through webmail, do any of the following: In a Web browser, visit the...

 How to add a domain alias to your account in Plesk

To set up a domain alias in Plesk: Go to Websites & Domains and run the Add Domain Alias...

 How to add a domain forwarder in Plesk

To create a domain forwarder in Plesk: Start creating a new domain in Websites & Domains...

 How to add a domain to your account in Plesk

Go to Websites & Domains, click Add Domain and follow on-screen instructions. Note: If...

 How to add a subdomain in Plesk

To set up a subdomain for a site division or a separate site: Go to Websites & Domains....

 How to change an email account's quota in Plesk

Now let's learn how to change an email account's quota 1. Click the "Mail" tab. 2. Click the...

 How to change an email password through Plesk

Login to Plesk Control Panel. Go to Mail. Then select the email account you wish to change...

 How to create a catchall email account in Plesk

This demo assumes you've already logged in to Plesk. Now let's learn how to create a catchall...

 How to create additional FTP accounts in Plesk

To create an additional FTP account: Go to Websites & Domains and click FTP Access. Click...

 How to create an email account in Plesk

The following steps will allow you to create new email accounts in Plesk: Login to Plesk. If...

 How to create an email alias in Plesk

To configure an e-mail alias, follow these steps: Log in to Plesk. In the left sidebar, click...

 How to create an email forwarder in Plesk

To set up email forwarding for an email address: Go to Mail > email address > Forwarding...

 How to create and manage user accounts in Plesk

1) To begin, go to the Users tab. Click Create User Account. 2) Specify the Contact Name,...

 How to create and manage user roles in Plesk

Click on the "Users" tab  Click on the "User Roles"  tab under the "User Accounts" section....

 How to delete an email alias in Plesk

Now let's learn how to delete an email alias. 1. Click the "Mail" tab. 2. Then click on the...

 How to delete an email forwarder in Plesk

Now let's learn how to delete an email forwarder. 1. Click the "Mail" tab. 2. Click the email...

 How to edit your contact information in Plesk

To change your contact information: Click the link with your name at the top of the screen....

 How to enable Let’s Encrypt free SSL certificate for your domain

How to enable Let’s Encrypt free SSL certificate for your domain: Log in to Plesk. On the...

 How to enable auto-reply for an email account in Plesk

To set up automatic reply settings for an email address: Go to Mail > email address >...

 How to find and install applications in Plesk

To install an app: Go to Applications and find the app you need. Click either the Install...

 How to generate a CSR

To start the SSL process, you will need to generate a CSR. To generate on of these, please follow...

 How to install SSL certificates in Plesk

Installing your Plesk Server SSL Certificate Download the Primary, Intermediate, and Root...

 How to manage DNS zones in Plesk

To manage the DNS zone for a domain, follow these steps: Log in to Plesk. Do one of the...

 How to password protect a directory in Plesk

To protect a directory in your site with a password Go to Websites & Domains and find the...

 How to perform website backups in Plesk

Log in to the Control Panel. From the Domains tab, click the domain. (If the correct domain...

 How to set a default email address for unrouted emails in Plesk

Step 1: Login to the plesk account using correct credentials such as username and password.Step...

 How to setup a WordPress site in Plesk

1. Log into to the Plesk control panel and select Domains from the hosting services menu on the...

 How to setup a database in Plesk

You can create and remove databases in Websites & Domains > Databases. You can create a...

 How to setup scheduled tasks in Plesk

To see all scheduled tasks created for a subscription, go to Websites & Domains >...

 How to setup web users in Plesk

1) This is possible using a feature known as Web Users. Go to Websites & Domains. 2) Click...

 How to suspend websites in Plesk

If you want to shut down a site for maintenance and let your visitors know that it is temporarily...

 What are Sub-Accounts?

What are Sub-Accounts? An extension of the Contacts feature, Sub-Accounts allow clients to...